Partnering with a managed service provider (MSP) is one new approach being used by many companies like yours. Experienced MSPs have access to newer tools that reduce costs by automating many routine in-house labor intensive processes. Break-fix is labor intensive, and labor is one of the most expensive operating costs within your IT infrastructure. The new innovative tools that can be provided by MSPs generate real productivity increases and mitigate the risk of network failure, downtime and data loss from human error.
MSPs deliver a trusted foundation for your team and your customers. Some of the services and tasks offered include:
- Remote Desktop Management and Support
- Predictable Management of Critical Patches and Software Updates
- Fractional Resource Availability of Best-In-Class Expertise – scaled to your needs
- Implementing and Testing Backup and Disaster Recovery Processes
- Performance of Inventory and Audits of Computer/Network/Software
- Enforcement of Network/Security Policy
- Monitoring of Network/Operating System and Alerts
- Updating Anti-Virus Software and Detecting Spyware
Erase any misconception that managed service providers are nothing more than “outsourced” tech help priced to displace your in-house IT technician or team. The new MSP has defined new methodologies and technology partnerships to offer valuable preventative services that proactively locate and eliminate threats before a bigger problem arises.
MSPs today put considerable effort into understanding the operational and business needs of SMBs to develop and deliver a set of specific services that align technology with the SMB’s business objectives. This is the reason you hear managed services often referred to as “partners.” A present day MSP offers quantifiable economic value, greater ROI and decreased total cost of operation by streamlining costs and eliminating unnecessary lost productivity, revenue, and avoidable on-site IT consultant fees, in addition to eliminating the need for costly hardware/software repairs or replacement.
This cyber attack scheme hasn’t garnered nearly as much attention as the usual “break-in-and-steal-data-to-sell-on-the-Internet version,” but it can be even more debilitating.
Did you know that there are more mobile web surfers than stationary ones? That means more prospects are accessing your business website more through their smart phones, tablets or other mobile
There are some things that only people can fix. There are many security risks to which your data is susceptible,but there is one method that remains a wonderfully effective hacking tool…
Are you under the impression that data loss is all about putting up firewalls to protect against evil cyber attacks? Some of the biggest sources of data loss include sloppiness, human error, and just
14165 N. Fenton Road, Suite 204B, Fenton, MI, 48430
Are you under the impression that data loss is all about putting up firewalls to protect against evil cyber attacks? Some of the biggest sources of data loss include sloppiness, human error, and just plain forgetfulness.
What are some of the unglamorous things that we do every day that leave us vulnerable?
Old or easy passwords are a good first example. Employees set up simple passwords that are easy to crack. More importantly, employees may share passwords, and many often fail to create new ones on a frequent basis. Both of these represent critical breakdowns of good data protection practices.
Another significant problem caused by bad judgement is the tendency of people to open phishing scams. Most everyone now knows about the Nigerian who wants to send money to your bank account, but many new scams come along everyday and people fall for them. This is such a serious source of virus infection that some companies now deliberately send out their own phishing email to teach workers not to open anything from an unknown source. (The employee who opens one of these gets a pop up screen that tells them they’ve been tricked and then offers guidelines for identifying bad emails.)
Browsing the Web
Bad websites. Yes, everyone has policies about internet use at work, but that doesn’t mean people pay attention and don’t visit places they shouldn’t. Most significantly, a lot of those “sites they shouldn’t visit” are far more likely to be infected than CNN, Ebay or Amazon!
Losing Your Belongings
And finally there is just old-fashioned forgetfulness. Phones left on a barstool.Or the bus. Sigh. There isn’t much more to be said about this one.
This cyber attack scheme hasn’t garnered nearly as much attention as the usual “break-in-and-steal-data-to-sell-on-the-Internet version,” but it can be even more debilitating. Ransomware attacks have begun appearing in the last few years and its practitioners are so polished that in few cases they even have mini call centers to handle your payments and questions.
So what is ransomware? Ransomware stops you from using your PC, files or programs. The business model is as old as the earliest kidnapping. They hold your data, software, or entire PC hostage until you pay them a ransom to get it back. What happens is that you suddenly have no access to a program or file and a screen appears announcing your files are encrypted and that you need to pay (usually in bitcoins) to regain access. There may even be a Doomsday-style clock counting down the time you have to pay or lose everything.
Interestingly, one of the more common “market segments” being targeted in the US has been public safety. Police department data is held hostage, and in many cases, they have given up and paid the ransom. They had little choice. They aren’t the only ones. A hospital in Southern California also fell prey, as did one in Texas.
Ransomware can be especially insidious because backups may not offer complete protection against these criminals. Such new schemes illustrate why you need to have a professional security service that can keep you up to date on the latest criminal activities in the cyber world. Talk to an MSP about possible protections against ransomware.
Did you know that there are more mobile web surfers than stationary ones? That means more prospects are accessing your business website more through their smart phones, tablets or other mobile devices than with a laptop or PC. A recent study revealed that around 40% of prospects move on to a competitor if they have a poor mobile experience. How prepared is your business for this change? Well, if you are just starting out, the following checklist will help. Continue reading
There are some things that only people can fix. There are many security risks to which your data is susceptible, but there is one method that remains a wonderfully effective hacking tool…
Hearing “all of your confidential information is extremely vulnerable, we know this because…” is bad news…
Losing an employee is not usually a good experience. If they leave voluntarily, you lose a valuable asset…
It’s a fast business world. Brilliant business ideas can be conjured up at some hipster-filled vegan coffeehouse, a website is thrown together…
14165 N. Fenton Road, Suite 204B, Fenton, MI, 48430